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Email Us:  reservations@firesidechalets.com

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AVAILABILITY REQUEST FORM

If you already have some of our Cabins or Chalets in mind, let us know in the field below, in order of preference. Otherwise, let us know the number of bedrooms you're looking for and/or the number of guests who will be staying with us, and we'll help you pick the perfect cabin for your needs.

(Adults) (Children)
(Please review our Pet Policy)

Note that ONLY THE UNITS that are SPECIFICALLY DESIGNATED PET-FRIENDLY allow pets. All others DO NOT allow pets. When making your reservation, if you're bringing your pet, MAKE SURE you register your pet with your reservation specialist at the time you reserve your cabin or chalet.

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Phone

PLEASE REVIEW OUR LODGING POLICIES BEFORE PLACING YOUR REQUEST.

DEPOSIT POLICY:  A payment of half of the full balance will secure your reservation for your stay, which will be applied towards your balance. We accept Visa and MasterCard, Money Orders and Certified checks. Any amount over $1,200.00 for payment requires a credit card authorization form. An imprint of your Visa or MasterCard will be required upon check-in for a damage deposit. In the event you don?t have a credit card, a cash deposit is required-amount depends on cabins size. $100.00 per bedroom. Imprints will be voided or a check for cash deposits will be mailed within ten (10) days after your departure, providing there are no damages or missing items. You will be asked to provide a valid driver's for verification of person who is renting the cabin and showing the responsible party of the cabin.

CANCELLATION POLICY:  If for any reason you should need to cancel, please call our office with a 60 day notice and you will only forfeit a $100.00 cancellation fee. Under the 60 day notice you will forfeit the amount paid. If you prepay or your deposit is over $1,200.00 please fill out and fax the credit card authorization form. We do offer Trip insurance that can be purchased. Ask a reservationist for more information. Trip Insurance is non refundable once the policy is purchased. Trip Insurance is mandatory on some holiday weekends. If you fail to call and cancel you will be charged an additional one nights room rate and forfeit the deposit paid. To prepay, please fill out the credit authorization form. In the event of failure of appliances, whirlpools, hot tub, central heat and air, any public utilities to include satellite/cable, we will make every effort to correct the malfunction as soon as possible. Neither the rental company nor the property owners will be obligated to refund in the event of failure. You are responsible for the entire booking once your reservation has been made and confirmed. There will be a $20.00 plus tax fee for any changes (change in cabins, dates, and rescheduling) made to your reservation.

 

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Click Here To View Our Holiday / Peak Season Nightly Minimums

 

PLEASE NOTE : FIREPLACES ARE NOT IN OPERATION FROM APRIL 1 - OCTOBER 1.
GAS AND WOOD BURNING FIREPLACES WILL BE OPEN FROM OCTOBER 1 - APRIL 1.
Firewood is not supplied

All Fireside Chalets' Cabins and Chalets are Equipped with
Central Air Conditioning and Heating

 


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ALL INFORMATION CONTAINED HEREIN IS DEEMED RELIABLE BUT NOT GUARANTEED.  CHALET AMENITIES AND AVAILABILITY ARE SUBJECT TO CHANGE WITHOUT NOTICE.  FIRESIDE CHALETS, LLC IS NOT RESPONSIBLE FOR CHANGES TO CHALETS OR ERRORS ON THIS WEBSITE.  NOT RESPONSIBLE FOR TYPOGRAPHICAL ERRORS.

 


  

OFFICE HOURS:
OUR RESERVATIONS DEPARTMENT IS OPEN
DAILY FROM 8:30 AM TO 9:00 PM,
SATURDAY/SUNDAY 8:30 AM TO 8:00 PM.
PLEASE FEEL FREE TO CALL US FOR MORE
INFORMATION, RATES AND RESERVATIONS.

2612 High Valley Dr.
Pigeon Forge, TN 37863

1-866-367-2843 Toll Free
1-877-774-4121 Toll Free
865-774-4121 Local

email:  reservations@firesidechalets.com


HOMEOWNERS:  We are now offering
180 and 360 degree Virtual Tour images for
 your cabin and chalets.  Please click the link
below to view these wonderful images and place your order.
Owners Virtual Tour Image Request Form

 

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